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Hotel · Hanoi · Ha Noi Municipality

Melia Hanoi

A 5-star stay in central Hanoi with city views, a seasonal outdoor pool, and a full-service spa.

  • Central location in Hanoi, close to Ba Da Pagoda and Quan Su Temple
  • Outdoor seasonal pool, sauna, Jacuzzi, and spa treatments
  • Multiple dining options including in-room breakfast and special diet menus
8.9 Great 1373 reviews Booking.com 8.9 · 1373 reviews

About

Melia Hanoi

Melia Hanoi is a 5-star hotel on Ly Thuong Kiet Street in the heart of Hanoi. The property offers views over the city, a seasonal outdoor pool, a sauna, and a Jacuzzi, as well as a spa and wellness centre. Guests can also use the fitness centre, which includes yoga classes and access to a sports trainer.

The hotel's location puts you within walking distance of landmarks like Ba Da Pagoda and Quan Su Temple, and it's a short stroll from Hoan Kiem Lake and the French Quarter. With an ATM and currency exchange on site, plus 24-hour reception and express check-in/out, it's set up for a smooth stay.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Central Hanoi location — The hotel sits on Ly Thuong Kiet Street, within a short walk of Ba Da Pagoda and Quan Su Temple, and close to Hoan Kiem Lake and the Old Quarter. Several guests highlighted how easy it was to reach key sights on foot.
  • Consistently praised service — Staff are frequently described as friendly, attentive, and competent in reviews, with one guest noting a tour to Halong Bay was arranged on a sudden request. Service scores 9.4, the highest category.
  • Roomy, comfortable accommodation — Rooms are rated 9.3, with guests mentioning spacious suites and executive access. The hotel offers a range of suites, including family options and The Level rooms with balconies and coffee machines.
  • Good dining variety — Dining scores 9.0, with reviewers praising the breakfast buffet and the range of options. There's a restaurant, snack bar, and bar/lounge, plus in-room breakfast and special diet menus.

Worth weighing

4 to weigh
  • Facilities rated lower than other categories — The Facilities category scores 7.0, the lowest of all ratings. While the hotel has a pool, spa, and fitness centre, some travellers might find the facilities less comprehensive than expected for the price.
  • No pets allowed — The hotel does not permit pets, which could be a limitation for travellers with animals.
  • Limited check-in window — Check-in is available only between 14:00 and 23:59. If you arrive outside these hours, you may need to plan ahead.
  • Potential for street noise — The central location, while convenient, sits in a bustling area. Reviews mention proximity to traffic and the chaotic Old Quarter, which could mean some noise for light sleepers, though rooms are noted as soundproofed.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Family Suite

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

The Level Suite Balcony

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Balcony

Deluxe Room

  • 2 Single beds
  • Shower
  • Heating
  • Air conditioning

Suite

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Premium Double Room

  • 2 Single beds
  • Shower
  • Heating
  • Air conditioning

The Level Premium

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

The Level Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • VIP check-in/out
  • Express check-in/out
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Safe deposit box
  • No smoking on site
  • No pets allowed

Food & Drink

  • Restaurant
  • Snack bar
  • Bar/Lounge area
  • In-room breakfast
  • Packed lunches
  • Special diet menus
  • Welcome drink
  • Happy hour

Wellness & Leisure

  • Seasonal outdoor pool
  • Pool with view
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Beauty treatment
  • Massage
  • Fitness centre
  • Yoga class
  • Sports trainer

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Car hire
  • Business centre
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Babysitting/Child services
  • Cots

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Bathtub
  • Free toiletries
  • Bathroom telephone
  • Electric kettle
  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.9
Great 1373 reviews

Guest-rated 8.9/10 from 1,373 reviews

Booking.com · 8.9 · 1373 reviews
8.9Verified guest

“Spotless rooms and incredibly helpful staff with a warm, friendly approach. The location was ideal, with easy access to Ba Da Pagoda.”

8.9Verified guest

“The service was outstanding. The staff were competent and wonderfully friendly, going out of their way to make the stay memorable. The hotel is centrally located in Hanoi.”

8.9Verified guest

“Modern, luxurious accommodation with attentive staff. The location is unbeatable in the centre of Hanoi, close to the Old Quarter, the French Quarter, Hoan Kiem Lake, and Train Street.”

8.9Verified guest

“Nice building and rooms on level 12.”

8.9Verified guest

“Excellent and convenient location with several restaurants within a 5–10 minute walk. The staff are helpful, and the hotel is well known, so taxi drivers have no trouble finding it.”

8.9Verified guest

“Early check-in and late check-out were appreciated. The staff were very friendly, and the location is great, just steps from Quan Su Temple.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Ba Da Pagoda: A 25-minute walk from the hotel, this pagoda is a peaceful spot amid the city bustle.

Quan Su Temple: Just a few steps away, this active Buddhist temple is easy to visit from the hotel.

Hoan Kiem Lake: Close by, this central lake is a popular place for a stroll, especially in the morning.

French Quarter: The hotel is situated in this historic area, with tree-lined streets and colonial architecture at your doorstep.

44B Ly Thuong Kiet Street, Hanoi, Ha Noi Municipality, 01235, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
268 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times at Melia Hanoi?

Check-in is from 14:00 to 23:59, and check-out is by 12:00.

Does Melia Hanoi allow pets?

No, pets are not allowed at the hotel.

Is parking available at Melia Hanoi?

Yes, the hotel offers parking on site.

What dining options are available?

The hotel has a restaurant, snack bar, and bar/lounge, plus in-room breakfast, packed lunches, and special diet menus.

Does the hotel have a pool and spa?

Yes, there is a seasonal outdoor pool, a sauna, a Jacuzzi, and a full spa and wellness centre with massage and beauty treatments.

Are there family rooms?

Yes, the hotel offers Family Suites with two single beds and Family Getaway rooms with one king-size bed.

Can I get airport transfer or car hire?

The hotel offers car hire and tour/ticket assistance, but airport transfer is not specifically mentioned.

The bottom line

Melia Hanoi delivers a solid 5-star stay in a central spot, backed by excellent service and comfortable rooms. It's a reliable choice for exploring Hanoi on foot, with the caveat that facilities score lower than other aspects and pets aren't allowed.

8.9A dependable luxury option in the city centre, best for those who prioritise location and service.

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